Explanation of this paper

Managerial Level: The Regional Director makes the decision to shift inventory that is not selling from one store to another store with higher sales in those items. To support this decision, the Regional Director would need information on sales of specific products by store.

The role of a Store Manager extends beyond traditional managerial duties and involves a significant degree of decision-making based on customer traffic and sales patterns within their individual stores. One key decision pertains to adjusting staffing levels in correlation with these patterns to optimize store performance. Essential in aiding these decisions is the information sourced from various IT systems like sales data and customer traffic patterns. This data, which can be derived from a mix of resources, helps the manager deduce the ideal staffing levels for different periods of the day or week.

The Point-of-Sale (POS) systems, for instance, can serve as a crucial tool, as they record sales transactions and present insights into when sales rise or fall over different intervals. With this knowledge, the Store Manager can align staff schedules effectively, ensuring optimum coverage during peak sales times. Customer Information Systems offers another layer of understanding, providing data on customer demographics, preferences, and purchasing habits. Such information can guide decisions on staffing requirements; if the data shows a customer influx in the evenings, the manager might consider scheduling additional personnel during that time.

Inventory Management Systems play an equally significant role by allowing the manager to monitor inventory levels and identify fast-selling products that might need more staff for restocking or handling customer inquiries. On another front, Workforce Management Systems track details like employee schedules, availability, and labor costs, assisting the Store Manager in striking a balance between ensuring adequate staffing and keeping labor costs low. Leveraging the insights from these IT systems empowers the Store Manager to make informed, data-driven decisions, all aimed at enhancing the store's overall performance.