ExplTotal quality is an approach to doing business that attempts to maximize the competitiveness of an organization through the continual improvement of the quality of its products, services, people, processes, and environments. 1.1 Elaborate on the key elements of total quality. (10) 1.2 Appraise the contributions of Deming, Juran and Crosby towards the quality movement.ain the following improvement strategies: 4.2.1 Group Technology (2) 4.2.2 Synchronized Production (2) 4.2.3 Jidoka (2) 4.2.4 Supplier Partners (2) 4.2.5 Total Productive Maintenance (2) 4.3 Explain how the Theory of Constraints approaches continual improvement and how it differs from other approaches