Express Copy offers walk-in copying and binding services to small businesses that cannot afford to provide those
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Question:
Express Copy offers walk-in copying and binding services to small businesses that cannot afford to provide those services in-house. Following is a typical schedule for a 52-copy spiral-bound job:
| Activity | Minutes |
| Processing order | 23 |
| Waiting for copying to begin | 25 |
| Copying | 18 |
| Waiting for binding | 35 |
| Binding | 15 |
| Packing for customer | 4 |
| (a) | Calculate the delivery cycle time. | |
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| (b) | Calculate the manufacturing cycle time. | |
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