Express Copy offers walk-in copying and binding services to small businesses that cannot afford to provide those services in-house. Following is a typical schedule for a 53-copy spiral-bound job:

Activity Minutes

Processing order 17

Waiting for copying to begin 30

Copying 18

Waiting for binding 29

Binding 13

Packing for customer 7

(a) Calculate the delivery cycle time.

Delivery cycle time --------- minutes

(b) Calculate the manufacturing cycle time.

Manufacturing cycle time -------- minutes