• Facilitate a feedback session with one (1) employee (one of your classmates can also act as an employee).

This feedback session can be related to helping resolve an issue that this employee is facing in the workplace. This can be an issue the employee has personally identified in his/her own workplace. Alternatively, you can use one of the following issues for discussion:

The responsibilities of the employee is clashing with those of another employee, causing confusion as to who is responsible for completing tasks. You need to discuss solutions for resolving this case.

Due to high staff turnover in recent months, additional duties has been given to the employee, creating an unsustainable workload. New employees have since been appointed but they still need training. As a result, the workload for this employee has remained the same. You need to discuss solutions for resolving this case.

Document the outcome of the consultation by using the Feedback Session Template provided in the following page.

Have the participant sign the feedback session form.  All signatures/initials in this form submissions, including yours, must be handwritten and dated. Submissions with signatures/initials must be scanned and submitted with the rest of this Assessment Pack. Submit a scanned copy of the completed Feedback Session Template to your Assessor.

Feedback Session with Attendee
Date:	Time:	Location:
Meeting called
Facilitator
Name of Attendee #1:
Signature of attendee:
Agenda Item(s):
Discussion	Outcomes of the consultation processes
Outline of the issue involved:
A proposed solution for the issue:
Steps for implementing the proposed solution