Facts: Human Animal Removal Solutions are worried about their obligations under the Australian Consumer Law. They want to include a term in their standard sale or provision of service contracts something that will limit their exposure to liability under the Competition and Consumer Act 2010 (Cth).

Required: Please use PIRAC method to analysis the case and provide HURS advice about this? Can they exclude or limit their exposure of the obligations in the Act by including clauses in their contracts? (PIRAC stands for Parties, Issues, Rules, Application and conclusion).