FACTS:

Ten-year-old Ricardo Green lives at 3145 Jasper Street in City, State, with his parents Lucy and Ricky Green.Two houses away, at 3149 Jasper Street, is a vacant house owned by Ollie Absenti who rents it. A tenant was scheduled to move in on Monday, July 1, 2020.On a nice summer day, Friday June 21, 2020, Roscoe Electrical Company broke part of the sidewalk to install a new streetlight.They completed the job and left the sidewalk partially broken around the new pole.They intended to return on Monday June 24, 2020, to cement it; however, they did not get around to it.

On Saturday, July 29, 2020, Ricardo was riding his scooter up and down the sidewalk.He then tripped over the missing block of concrete where Roscoe Electric Company put the pole in at 3149 Jasper Street.In the fall, Ricardo sustained injuries to his face, including a laceration requiring stitches, a permanent scar, a chipped tooth, and other cuts, scrapes and bruises. His $50 scooter and his $150 eyeglasses were broken.The next day, July 30, 2020, Roscoe Electric Company repaired the sidewalk and the new tenant moved in as scheduled on July 1, 2020.

After the fall, Ricardo went to the emergency room of Hope Hospital.He later saw a dentist, plastic surgeon, eye doctor and his pediatrician. Since Roscoe Electric Company fixed the sidewalk, Lucy and Ricky Green have incurred medical bills and expenses as a result of Ricardo's treatment. They hired a lawyer to sue the responsible parties.

How would one construct the start of a demand letter