FashionAway is an online retail fashion company who wishes to outsource the management of their customer support call centre to a call centre company that serves other retailers and firms in other industries. The CFO is concerned that the call centre company may not have enough call centre staff to provide after sales support to FashionAway's customers. The risk identified by the CFO is best classified as:

a.Capacity risk

b.Contractual risk

c.Technical risk

d.Performance risk

e.Commercial risk