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fAt a recent meeting, the manager of a national call center for a major Internet bank made the statement that the average past-due amount for
\fAt a recent meeting, the manager of a national call center for a major Internet bank made the statement that the average past-due amount for customers who have been called previously about their bills is now no larger than $20.00. Other bank managers at the meeting suggested that this statement may be in error and that it might be worthwhile to conduct a test to see if there is statistical support for the call center manager's statement. The accompanying table contains data for a random sample of 67 customers from the call center population. Assuming that the population standard deviation for past due amounts is known to be $58.00, what should be concluded based on the sample data? Test using a = 0.10. Click the icon to view the data table. State the appropriate null and alternative hypotheses. Choose the correct answer below. O A. Ho: H 2 20.00 O B. Ho: H > 20.00 O C. Ho: H 20.00 HA: H = 20.00 HA: H # 20.00 Calculate the test statistic. z = 5.12 (Round to two decimal places as needed.) Find the p-value p-value = (Round to three decimal places as needed.)
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