Fay works at Woolworths supermarket as a store assistant. During one shift she is asked by the store manager to clean aisle 4 as a customer has accidently spilt a bottle of detergent there. Fay mops the aisle as requested however Fay does not complete this task because she is distracted by a TikTok video.After watching the video, Fay then moves onto another task and totally forgets to finish the cleanup job on aisle 4.

Another customer in a hurry rushes into Woolworths looking for washing powder in aisle 4. The customer slips and falls on the slippery floor and suffers a serious head injury. The injured customer wishes to sue for negligence, claiming that there was no warning sign in aisle 4 that the floor was wet.

Question: With respect to the law of negligence, will Fay or Woolworths be found liable for negligence? Apply the steps to establish negligence to advise whether the plaintiff or defendant is likely to be successful.