Feng owns a universal life policy and is unhappy with the way the investments in that policy are performing. In fact he feels that it has been mismanaged and has not provided the types of returns that it could have had it been properly managed. Feng has complained to the insurance company, however after several discussions they have been unable to reach a resolution that is satisfactory to Feng. Given this scenario, which regulatory authority should Feng contact to resolve his complaint? Select one: a. Canadian Life and Health Insurance Association (CLHIA) b. The insurance regulator in the province in which Feng resides c. The Ombudsman for Life and Health Insurance d. The Canadian Council of Insurance Regulators

Feng owns a universal life policy and is unhappy with the way the investments in that policy are performing. In fact he feels that it has been mismanaged and has not provided the types of returns that it could have had it been properly managed. Feng has complained to the insurance company, however after several discussions they have been unable to reach a resolution that is satisfactory to Feng. Given this scenario. which regulatory authority should Feng contact to resolve his complaint? Select one: a. Canadian Life and Health Insurance Association (CLHIA) b. The insurance regulator in the province in which Feng resides c. The Ogbudsman for Life and Health insurance d. The Canadian Council of Insurance Regulators