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I. Considering the two dimensions Of personal conflict-management styles, explain how compromise is different from collaboration. 2. Suppose you're the manager Of a marketing

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I. Considering the two dimensions Of personal conflict-management styles, explain how compromise is different from collaboration. 2. Suppose you're the manager Of a marketing research department, and you went to implement a new data mining system to anafyze changing trends in consumer purchasing behavior. Some Of the members Of pur department are strongy in favor of the new System you've described because it seems easier to use. while Others are strongly opposed because they're comfortable With the existing System and they're afraid that the learning curve might interfere with their productivity. HOW would you apply the model proposed by Kurt Lewin to understand the conflict and implement the change? 3. The traditional image of a leader as a single individual Who Wields power and influence in a unilateral and downward fashion is being challenged by new assumptions about the relationship between leaders and followers. Explain the basic principles Of group-centric leadership and how that approach lends itself to collaborative leadership, using examples drawn from the work Of author Jean Lipman-Blurnen and Sally Helgeson. PART B: Answer each Of the following questions in or three sentences. Each answer is worth 4 points. 1. Explain the nature, goals, and timing of positive rein!orcers. negative reinforcers. and punishment. 2. Explain the difference between role conflict and role ambiguity. 3. Prcwide three examples each of high-risk and low-risk decisions. Do not use the examples given in the textbook.

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