(Fictional) Starbucks has decided to pilot an "early bird" opening at one of their busiest locations, opening at 4:30 a.m. to attract a population they cannot service with their standard opening time of 5:30 a.m. They believe they can service the customers with a single cashier/barista (i.e. one person). The Store Operations group at headquarters has estimated that the single barista can service 52 customers per hour. The local Starbucks marketing team has estimated that customers will arrive at this store at an average rate of one customer every 1.2 minutes (50 customers per hour), even at this early time. Answer the following for the time slot of 4:30 a.m. to 5:30 a.m. (2pts each). 1. What can a store manager expect the average utilization rate to be? Type your answer in % and round to 2 decimal places (%) 2. In terms of the customer experience, how long should customers expect to spend getting their coffee, i.e. inclusive of wait time and service time? How much of that total time spent is time waiting? Round your answer to 2 decimal places (Minutes) 3. How much of that total time spent is time waiting? Round your answer to 2 decimal places (Minutes) 4. What is the average number of customers waiting in line over the course of the hour? Round-up your answer to a whole number (Customers)