Figure 1. Capacity and Utilization of Each Department Resource Time Daily Daily Central Lab Steps Time (Hrs) 1,000 Samples (Hrs) Capacity Samples Utilization 1. Processing 24 3.5 6,857 5,500 80.21% 2. Separation 28 12 2,333 2,750 117.86% 3. Distribution 16 1.3 12,308 8,825 71.70% 4. Testing 1,500 166.67 9,000 8,825 98.06% 5. Communication 144 16.67 8,640 5,883 68.09% 6. Storage & Retesting 20 1.5 13,333 5,000 37.50%