Figure $2$applies to QUESTIONS $4$and $5$

Figure $2$Poor website design

The following website, according to critics, is an example of poor website design, as it fails on

creating an overall positive user experience.

$6$

QUESTION $4(10$marks$)$

The following question is based on Figure $2$Poor website design

$4.1$ Identify and describe two appropriate metrics that can be used to measure The Overall User Experience