Figure Eight is a distributor of pharmaceutical products. Its ABC system has five activities: E (Click the icon to view the activities.) Rick Flair, the controller of Figure Eight, wants to use this ABC system to examine individual customer profitability within each distribution market. (Click the icon to view additional information.) Read the requirements Requirement 1. Use the ABC information to compute the operating income of each customer in August 2017. Comment on the results and what, if anything, Flair should do. (Round your answers to the nearest whole dollar. Use parentheses or a minus sign for operating losses.) Albany Data table More info Pharmacy Revenues Cost of goods sold Gross margin He focuses first on the Ma and Pa single-store distribution market. Using only two customers helps highlight the insights available with the ABC approach. Data pertaining to these two customers in August 2017 are as follows: Dallas Pharmacy Operating costs Operating income(loss) Activity Area 1. Order processing 2. Line-item ordering 3. Store deliveries 4. Carton deliveries 5. Shelf-stocking Cost Driver Rate in 2017 $36 per order $4 per line item $53 per store delivery $2 per carton $16 per stocking-hour Albany Pharmacy 11 13 11 16 4 12 Total orders Average line items per order Total store deliveries Average cartons shipped per store delivery Average hours of shelf-stocking per store delivery Average revenue per delivery Average cost of goods sold per delivery 21 24 0.25 $ 0.5 2,450 $ 2,100 $ 1.800 Print Done S 1,550 Print Done X Requirements 1. Use the ABC information to compute the operating income of each customer in August 2017. Comment on the results and what, if anything, Flair should do. 2. Flair ranks the individual customers in the Ma and Pa single-store distribution market on the basis of monthly operating income. The cumulative operating income of the top 20% of customers is $63,290. Figure Eight reports operating losses of $21,240 for the bottom 40% of its customers. Make four recommendations that you think Figure Eight should consider in light of this new customer-profitability information. Print Done