FILL IN THE BLANKS 1. Planning gives direction, reduces the impact of change, minimizes waste and redundancy, and__________. 2. Managers with titles such as department head, project leader, plant manager, or division manager are _______________. 3. Official statements of what an organization says and what it wants its various stakeholders to believe are referred to as ___________. 4. Allocating weights to the criteria is the step in the decision-making process that occurs between identifying the decision criteria and ______________. 5. Unfortunately, Sharon also faces issues containing information that is ambiguous or incomplete, such as what kind of technology to purchase. These are known as ______________ problems. 6. Corporate ___________ are repetitive sequences of activities that express and reinforce the values of the organization, what goals are most important, which people are important, and which are expendable. 7. Managers try to minimize __________ because it threatens organizational effectiveness. 8. Without question, the most important contribution to the developing field of organizational behavior came out of the _____________. 9. General administrative theory focuses on ________________. 10._______________ skills depend on the manager's ability to think in the abstract