FINAL EXAM STUDY GUIDE I. Implementation Phase a. Understand Gantt Charts and Network Diagrams. When are they used? Be able to apply and read them given an example. b. What are the activities in the implementation phase? What are the major characteristics of each? c. Describe the alternative approaches to installation? d. What types of documentation are generally prepared, and for which audiences? e. What are various training methods, advantages and disadvantages of each? f. What are some things to keep in mind regarding user support