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Financial institutions are organizations that provide many services primarily to individuals and business firms. Those services include banking, insurance, brokerage, pensions, and investments. Many large

Financial institutions are organizations that provide many services primarily to individuals and business firms. Those services include banking, insurance, brokerage, pensions, and investments. Many large institutions offer some or all of these services within one organization while other smaller ones stick to their core business. Much of what a financial institution does is revealed in its financial statements. In this case, you will examine the balance sheet and income statement of Citizens Bank and make some observations.InstructionsTo download the financial statements, go to www.citizensbank.com. Click on About Us and then on the Investor Relations box in the middle of the screen. (Or, if you click on the little Investor Relations tab at the top of the About Us page, a gray box comes up: click on Go to Investor Relations Homepage.) From there, scroll down to the lower right side to access their 202310-K. There are two places you can click to get to it: the first light green box you come to that says "Citizens Financial Group 10K" or a little farther down in the light green section 2023 Annual Shareholder Meeting "2023 Annual Report on Form 10K". Download it and/or scroll (a long way down) to the Consolidated Balance Sheet and Consolidated Statement of Operations. Use this information to answer the following questions.Questions Unless otherwise noted, use the information from the most recent year on the financial statements. Support all answers. Be concise and precise. What are Citizens two largest asset categories? What is its largest liability category? What are the values of these accounts? What do these assets and liabilities indicate about the major services offered by Citizens? What are the largest income and expense categories for Citizens? What are the values of these accounts? Are these categories consistent with your results from the balance sheet? Explain. a) What is the Net Interest Margin for Citizens for the last two reporting years? Show all calculations and interpret. b) Assume that Citizens liabilities are more rate sensitive than its assets. What will be the impact on Net Interest Margin if interest rates increase? Explain. What role does capital play for a depository financial institution? Calculate the level of capital held by Citizens for the last two reporting years. Was the firm stronger or weaker on this measure in the last year? Explain. Go to the Balance Sheet. Under Liabilities, note Short-term Borrowings (which include Federal Funds Purchased and Repurchase Agreements). Explain the purpose of these two financial instruments used by Citizens. Your answer should include a definition of each money market security. What amounts are listed for each in the last two reporting years? What do these amounts imply about Citizens' liquidity position?

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