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Financial measures alone do not capture all aspects of an organization's performance. Nonfinancial measures can be either qualitative or quantitative. Indicate by selecting an X
Financial measures alone do not capture all aspects of an organization's performance. Nonfinancial measures can be either qualitative or quantitative. Indicate by selecting an X in the appropriate column whether the following nonfinancial measures are internal operating measures, customer-oriented measures, or employee-oriented measures. Internal Customer Employee Setup efficiency Inventory levels
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