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Find a Doctor is a small startup that helps people find a physician that best meets their needs ( location , insurance accepted, etc. )

Find a Doctor is a small startup that helps people find a physician that best meets their needs (location, insurance accepted, etc.). During a slow time for them, they have 6 staff members taking calls from customers. On average, one call arrives every 7 minutes. On average, each staff member spends 22 minutes with each customer..
What is the probability that one of their staff members is busy?
Note: Round your answer to 1 decimal place.

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