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Find an article about a company that is in the process of achieving or has achieved ISO 9000 certification. What were the steps that they

Find an article about a company that is in the process of achieving or has achieved ISO 9000 certification.

  1. What were the steps that they had to take?
  2. What difficulties did they encounter?
  3. How would implementing ISO 9000 improve the way the company does business?
  4. How would you rate the effectiveness of the implementation of ISO 9000? Support your rating with examples.

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