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Learning Objectives

After completing this chapter, students should be able to:

1. Describe the purposes of performance evaluation.
2. Explain how feedback is used to evaluate performance.
3. Summarize the basic principles of reinforcement theory.
4. Differentiate between intrinsic and extrinsic rewards.
5. Discuss how rewards affect important organizational outcomes.
6. Compare several innovative reward systems.

Please provide citations , references and link to the article.