Question
Find any article related to (CONSUMER BEHAVIOR ANALYSIS)WHICH FALLS UNDER SUBJECT OF MARKETING MANAGEMENT QUESTION: Make at least 10 .you should be able to cover
Find any article related to (CONSUMER BEHAVIOR ANALYSIS)WHICH FALLS UNDER SUBJECT OF MARKETING MANAGEMENT
QUESTION: Make at least 10 .you should be able to cover all theoretical aspects of (CONSUMER BEHAVIOR ANALYSIS) syllabus which is attached below:
PLEASE FIND ARTICLE BASED ON ANY OF THE TOPIC BELOW
Brief Course Contents
- Introduction to consumer behavior
- Consumer buying decision process
- Individual determinants of consumer behavior
- Group and family influences on consumer behavior
- Socio-cultural influences on consumer behavior
Content Elaboration
Unit I: Introduction
- Concept of consumer behavior
- Nature of consumer behavior analysis
- Use of consumer behavior knowledge in marketing decisions
- Consumer buying and organizational buying processes
Unit II: Consumer Buying Decision Process
- Stages in consumer buying process high-involvement and low-involvement
- Need/problem recognition: Process of problem recognition, types of problems
- Search for information: External and internal search, magnitude of search
- Evaluation: evaluative criteria, reducing range of alternatives, and alternative evaluation
- Purchase: Brand choice and store choice factors
- Post-purchase outcomes: Satisfaction vs. dissatisfaction, Brand loyalty, Consumer complaint behavior, Cognitive dissonance and Product disposition behavior
Unit III: Individual Determinants of Consumer Behaviour
- Consumer Perception: Concept and process of perception - sensation, exposure, attention, and interpretations.
- Consumer Learning: Learning process - Behavioral, cognitive, and observational learning.
- Consumer Memory: Memory systems, storing, retrieval and forgetting process.
- Consumer Motivation: Motivation process, biological and learned needs, motivational conflicts, classifying consumer needs.
- Meaning and types of self-concept. Consumer's product choice and self-concept;
- Consumer Personality: Freudian, Neo-Freudian, Trait theory, and Brand Personality;
- Consumer Life-style: Concept and uses in marketing.
- Consumer Attitude: Concept and Functions of attitudes, attitude formation - consistency principle (ABC theory). Attitude change - Role of communication, source, and message in changing attitude.
Unit IV: Group and Family Influences on Consumer Behaviour
- Concept and types of consumer groups;
- Reference group influences: types of influences and power of reference groups;
- Word-of-mouth communication: Dominance and negative WOM.
- Opinion Leadership: Nature and influences of opinion leaders;
- The Family: Traditional and modern concepts, household decisions, gender roles, and role of children in decision-making.
Unit V: Social and Cultural Influences on Consumer Behaviour
Income and Social Class: Social stratifications and purchase decisions;
Consumer culture: Concept and functions of culture. Cultural dynamism in Nepal and consumer behaviour; Subculture: Ethnic and Religious subcultures and their consumption behaviour.
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