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Find the collective agreement of Niagara College Toronto and have a look at the grievance procedure contained in it. Answer the following questions - (a)

Find the collective agreement of Niagara College Toronto and have a look at the grievance procedure contained in it. Answer the following questions -

(a) Is there an informal step mentioned? If yes, the discuss it briefly. (5 points)

(b) Read the grievance procedure mentioned in the collective agreement and summarize it in

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