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Find the Cumulative CLV Year 1 Year 2 Year 3 Cost of solicitation 1000 Response rate 5% Avg. Number of purchases per year 10 10

Find the Cumulative CLV

Year 1

Year 2

Year 3

Cost of solicitation

1000

Response rate

5%

Avg. Number of purchases per year

10

10

12

Avg. purchase/order size (per order)

1000

700

500

Margin

50%

50%

50%

Ongoing Marketing costs

$500

$300

$250

Retention rate (r)

70%

70%

70%

Time: Discount rate (d)

10%

10%

10%

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