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Firework Company manufactures custom-designed milling machines and incurred the following cost of quality in 2015 and 2016: The sales in each of the two years
Firework Company manufactures custom-designed milling machines and incurred the following cost of quality in 2015 and 2016: The sales in each of the two years totaled $9,000,000. The firm's cost of goods sold is typically one-third of net sales. Prepare a cost of quality report that classifies the company's costs under the proper cost of quality category. Calculate the ratio of each cost of quality category to sales in each of the two years. Comment on the trends in cost of quality between 2015 and 2016. Recommend and discuss three non-financial measures that Firework Company might want to monitor as part of a total quality management effort
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