FIT manufactures wearable fitness devices. FIT devices include special features to be distinct from its competitors with several special features including comfortable attachments, a heart rate monitor and clear displays. FIT is generally regarded as providing superior fitness devices. Provide the Balanced Scorecard Perspective and a Measure that aligns with FITs strategy. The Objective is given, provide the corresponsding BSC Perspective and a Measure that aligns with the Perspective and Objective. Perspective Objective Measure _______________________ Increase Customer Satisfaction _______________________