Flag question: Question 1 Question 13.75 pts Barriers can influence communication when sending or receiving information. Which of the following is NOT a barrier? Group of answer choices Feedback Prejudices Personalities and interests Attitudes and emotions Flag question: Question 2 Question 23.75 pts Using the communication channel formula [n(n-1)/2], solve the following: communication is key to the success of a project. As the project manager, you had three stakeholders with whom you needed to communicate. Therefore, you had six channels of communication. A new stakeholder has been added with whom you also need to communicate. How many communication channels do you have now? Group of answer choices 16 10 12 7 Flag question: Question 3 Question 33.75 pts In a communication model, noise is defined as: Group of answer choices The translation of the message back into meaningful thoughts or ideas The output of the encoding The translation of thoughts or ideas into a language that is understood by others Anything that interferes with the transmission and understanding of the message Flag question: Question 4 Question 43.75 pts Using the communication channel formula [n(n-1)/2], solve the following: you started out with a small team including yourself and 7 other people. However, as your project progresses, you now have 4 additional stakeholders that you need to include in your communications plan. How many more communication channels have you added? Group of answer choices 40 28 38 66 Flag question: Question 5 Question 53.75 pts The project communication axiom is: communicate only information that leads to success, or where lack of communication can lead to failure. This is because: Group of answer choices As the project manager, it is your responsibility to determine who needs what information People should be given information on a need to know basis You should avoid overwhelming stakeholders with unnecessary information Just in time is a good rule of thumb in project communications Flag question: Question 6 Question 63.75 pts Thinking of the article, No Time to Be Nice at Work, in one study, the experimenter belittled the peer group of the participants. What happened as a result? Group of answer choices The experiment was flawed The peer group performed worse The peer group performed no different than the participants The peer group performed better Flag question: Question 7 Question 73.75 pts In the video, Project Communication Management, the narrator asserts that communication is: Group of answer choices A formal plan in the project management plan The fuel that keeps the project running smoothly The exchanges between team members Among the lesser factors for success in project management Flag question: Question 8 Question 83.75 pts Part of successful project communication is making sure people receive information in an appropriate manner. A presentation to the project review board is considered: Group of answer choices Informal verbal Formal external Formal verbal Informal written Flag question: Question 9 Question 93.75 pts You are preparing your monthly performance report for senior management. You include metrics for all of the below, EXCEPT which of the following: Group of answer choices Time Scope Team members Cost Flag question: Question 10 Question 103.75 pts It is not particularly important to pay attention how you act towards team members. Everyone knows it is work. Group of answer choices True False Flag question: Question 11 Question 113.75 pts Which of the following is an input to the Plan Communications Management process? Group of answer choices Stakeholder register Scope Management plan Human Resource plan Communication plan Flag question: Question 12 Question 123.75 pts In the video, Golden Rules of Project Management, Beth Alderman cites that her golden rule for project management success is: Group of answer choices Electronic communication Picking up the phone and talking to people Always have an open door Keep it visual and simple Flag question: Question 13 Question 133.75 pts Two people are arguing about what needs to be done to complete a work package. In addition to the words being spoken, if the project manager wants to know what is going on, she should pay most attention to: Group of answer choices The pitch and tone of the voices, and physical mannerisms What is being said, who is saying it, and the time of day Physical mannerisms and when during the schedule this discussion is taking place What is being said and when Flag question: Question 14 Question 143.75 pts Thinking back on the video, 'Creating a Communications Plan', by plotting the different touch points out as a project manager you can start: Group of answer choices How you need to spread that message to the wider audience Getting your head around the messages that need to emanate from the project All of these Who needs to spread those messages Flag question: Question 15 Question 153.75 pts Which of the following aspects of leadership is most important for a project manager? Group of answer choices Communication Team building Technical expertise Project control Flag question: Question 16 Question 163.75 pts You are preparing your communications management plan and know that all of the following are true except for which one? Group of answer choices Transmit concerns the method used to convey the message Acknowledgement means the receiver has received and agrees with the message Decode means to translate thoughts or ideas so they can be understood by others Encoding and decoding are the responsibility of both the sender and receiver Flag question: Question 17 Question 173.75 pts You know that the next status meeting will require some discussion and a decision for a problem that has surfaced on the project. To make the most accurate decision, you know that the number of participants in the meeting should be limited to how many? Group of answer choices 10 to 18 7 to 16 1 to 5 5 to 11 Flag question: Question 18 Question 183.75 pts You are holding end of phase meetings with your team members and key stakeholders to learn what has hindered and helped the project team's performance of the work. All of the following are true regarding this situation except for which one? Group of answer choices The project-reports component of the organizational process assets updates output includes status meetings and lessons learned The information learned from these meetings concerns processes and activities that have already occurred, so it will be most useful to document the lessons learned and use them for future projects These meeting should be documented and should always include the cause of the issue, the reasons for corrective actions, and other appropriate information about the issues These meetings are called lessons learned meetings. Lessons learned documentation is part of the organizational process assets output of the Manage Communications process. These meetings are also a good team building activity. Flag question: Question 19 Question 193.75 pts You are performing actions such as collecting and reporting information regarding the progress of the project and ensuring that the right information is delivered to the right people at the right time. Which process are you performing? Group of answer choices Monitor and Control Project Work Perform Integrated Change Control Monitor Communications Control Procurements Flag question: Question 20 Question 203.75 pts Your project is progressing as planned. You are conducting a status meeting and are reviewing items that need resolution. You have asked the owners of these items to report their progress and are tracking the due dates for their resolution. Which output of the Monitor Communications process does this describe? Group of answer choices Meetings PMIS Work performance data Issue log