Flexible Budget and Standard Costs Fraud Case Discussion Forum. Aja could tell that this patron" was not her stores usual type.She could see he did not care about fashion, and the customers that came to her shop in the Jacksonville mall were all tuned in to the latest styles.He came up to the register and took two pairs of jeans and an expensive sweater out of a bag to return.He didnt have a receipt.Aja looked at the garments.They werent even close to his size.She had not seen him before, but she knew there were shoplifters who had been stealing from her companys stores throughout the state.They grabbed clothing from lone location and returned it to another.He knew and she knew that her store had a loose return policy.Receipts were not required and cash was given.She knew it would be pointless to call security; there was no proof.She remained courteous and professional.Although his returns would not impact her own performance stats, she couldnt help feeling angry. A month later when the company changed its policy, Aja was relieved. What factors does a company consider when it decides on a policy for returns? How is theft of this type handled in the accounting system?