FlyME Airways was surprised by some recent survey results revealing that customers were dissatisfied with the level of service they received. All staff at FlyME Airways is trained to greet passengers and inquire about their day. Flight attendants are trained to introduce themselves and engage in casual conversation with passengers sitting in their section. Which of the following, if true, best explains this situation? Question 2 options: A) FlyME Airways offers both short domestic and long-haul international flights. B) The training period for the staff is three weeks long. C) Customers associate superior service with efficiency and not friendliness. D) The staff at FlyME Airways is friendly but not familiar. E) Customers come to FlyME Airways for budget flights