FNS50315 Diploma of Finance and Mortgage Broking Management

Assignment 3 : Question 5

Provide an example of how you present the loan options to the client, including an explanation of why you chose that option or options.

This also must state the name of the lender and an explanation of why you chose that lender. In answering this question you must consider: how you guide the client through options including: Discussion of impact - advantages, disadvantages, risks and financial implications Fees charges and commissions inclusive of any fees paid by the lender directly to the broker How would you explain to the client the lender conditions as they comply with relevant legislation, regulatory guidelines, industry sector compliance requirements and the lenders policy Research and documentation provided to the client Consultation required with other financial services professionals (eg. accountants, lawyers, financial planners, valuers, etc.) Confirmation that the client understands the options presented and any concerns are addressed Providing information on complaints resolution procedures (internal and external) as included in the information provided to the client