Focusing managerial attention on a single metric may result in undesirable employee behavior and adverse business consequences. For each of the following scenarios, identify the undesirable results that could occur. 1.) A shipping department is evaluated solely on total shipping costs incurred. 2.) An airline is evaluated based on on-time departures. 3.) A production line is evaluated based on the percentage of time machines are running 4.) A salesperson is evaluated based on the number of new accounts opened.