follow the format plsssss and thank you REQUIRED: - To/From/Date/Subject - Overview/Introduction of the case (short description of the business, environment, general case facts, etc.) - Problem Statement/Root Issue (a clear and concise statement directed at what specific problem(s) will be addressed) - Analysis (either one fulsome analysis if there is only one main issue, or an analysis with alternatives for each issue) - Conclusion on each issue (provide a clear conclusion for each applicable point of analysis, alternative, etc.) - Overall Recommendation (from the above analysis and conclusions, add general recommendations to provide to the recipient/audience from the case analysis) - Next Steps/Implementation Plan (providing a few points on next steps, i.e., short term, mid term, long term, or 3-6-12 month plan or suggested steps to move conclusion and recommendations forward)