Follow the Three-Step Plan and Student Checklist to participate fully in the discussion forum. During your weekly meeting with Dr. Jones, he expressed his concerns regarding the decline in patient appointments, due to no-show's and is worried about how this will impact practice revenue. He would like for you to research the percentage of no-show's the practice currently has and come up with a plan to help reduce and manage no-show's in the practice

1. What ratio would you use to find out how the no-show's affect the practice? Explain why.
2. What has your personal experience been with no-show policies in medical practices?
3. What steps could you take to help reduce the number of no-show's in the practice to increase patient revenue?