1. Following a strategy of product differentiation, Arsenault's Limited Company makes a high-end Appliance, PT54. Arsenault's Limited presents the following data for the years 2021 and 2020:

   2021 2020

   Units of PT54 produced and sold 52,000 54,000

   Selling price $600 $670

   What is the revenue effect of the growth component?

   		$1,340,000 F
   		$1,200,000 U
   		$1,200,000 F
   		$1,340,000 U

Without financial quality measures, ________.

		the short-run effectiveness of nonfinancial quality measures is questionable
		customer satisfaction and employee satisfaction cannot be measured
		cost-benefit analysis is not possible
		quality problems might not be identified until it is too late