Following Question 2, in order to improve the performance of an order cycle, the manager of RFC decides to ensure 100% of orders (as opposed to 99% of orders in Question 2) are received with the correct documentation by investing in employee training and equipment upgrade. Which of the statements below is right?

a.It is hard to tell without more information.

b.The manager is wrong - this will not change the performance of an order cycle in RFC.

c.The manager is wrong - the improvement the performance of an order cycle in RFC will be marginal (very small).

d.The manager is right - the company should do whatever it can to improve performance.

e.The manager is right - the improvement the performance of an order cycle in RFC will be significant.

Clear my choice