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Fool-proofing the encounter becomes a critical requirement for success in a: A human to human encounter A human to machine encounter A machine to machine
Fool-proofing the encounter becomes a critical requirement for success in a: A human to human encounter A human to machine encounter A machine to machine encounter A machine to human encounter 
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Foundations of Lodging Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.
2nd edition
132560895, 978-0132560894
