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For a shoe shine process, the following functions have been identified: Function Function Description A Clean / Brush Shoes B Obtain Polish C Open and
For a shoe shine process, the following functions have been identified:
Function | Function Description |
A | Clean / Brush Shoes |
B | Obtain Polish |
C | Open and Apply Polish |
D | Buff |
E | Inspect |
F | Collect Payment |
Select the functions that will be the responsibility of the "Customer" (all that apply):
A. Buff
B. Pay and tip
C. Approval of work done
D. Clean shoes
E. Instruction for color
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