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For a shoe shine process, the following functions have been identified: If one was to prepare a function map for the above identified functions and

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For a shoe shine process, the following functions have been identified: If one was to prepare a function map for the above identified functions and assign them between "Customer" and "Operator" then Select the functions that will be the responsibility of the "Customer" (check all that apply): A Pay and tip Approval of work done. Buff Instruction for color Clean shoes

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