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For all assessments you will take on the role as being employed as part of the Market Research Team undertaking a project for Digital Marketing
For all assessments you will take on the role as being employed as part of the Market Research Team undertaking a project for Digital Marketing Solutions (DMS). DMS is a company that specialises in digital marketing for food and beverage service providers. The first phase of the project will involve you (in your role at DMS) visiting a nominated caf and conducting a mystery shopper analysis of its operations from a customer perspective. The role / function of a mystery shopper is to interact with the company and employees while undercover, to gather specific information about the quality products and services and compliance with processes and regulation
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