For assistance, use page 36 in your text to apply the PICO method to ONE of the scenarios below:

• Patients experience long wait times and delays for outpatient diagnostic services.
• A large number of hospitalized patients develop a wound infection following surgery.
• Patients overall satisfaction with the emotional support provided by nurses is lower than the satisfaction levels reported for other hospitals.
• In a pediatric clinic, many Spanish-speaking patients are unable to communicate by phone with the receptionists and caregivers because of language barriers.

(Retrieved from CSU Global, Quality and Risk Management in Healthcare).

What is the appropriate background question for this case study?

Apply the PICO method to this case study:

a. Patient, Problem, Population

b. Intervention

c. Comparison

d. Outcome

Why is this issue important to address?

What resources would you use to find evidence?

If you were to confer with a biomedical reference librarian, what type of information would you request?