For Discussion 1. What are the pros and cons of such extensive use of cross-functional teams? 2. What norms need to be embedded in the corporate culture to make cross-functional teams work effectively at Total Attorneys? 3. What can management do to help the firm's cross-functional teams reach the acceptance (maturity) stage of the group development process in Figure 13.3? 4. Are organizational politics and groupthink likely to be major problems in Total Attorneys's team- based organization? Explain. 5. How can team leaders build the trust necessary for effective cross-functional teamwork