For each of the descriptions listed below in questions 1-6, identify the associated data flow document (by letter) from the list below the descriptions. (HINT: Any lettered answer in that list may be used more than once, or not at all.)

Group of answer choices

Used to document a shipment from the shipper (merchant) to the customer.

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice

Identifies specific contents of a customer shipment, which may be used by the customer to ensure they received what was sent.

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice

Issued to customer to bill for goods shipped.

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice

Establishes a contract between the shipper (merchant) and the carrier (e.g., UPS).

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice

Establishes agreement between customer and merchant to purchase goods.

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice

Can be used to ensure payments are applied to the correct invoice.

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice

Used to process a refund or return for a customer account

[ Choose ]

Sales Order

Remittance Slip

Credit Memo

Ship list / Packing List

Bill of Lading

Invoice