1. For each of the workplace issues in the table:

• Discuss the procedures and methods for making decisions and solving problems that a front-line manager would be required to complete.
• Provide a practical application that a Front-line manager could implement to improve the workplace.

Suggest 40-80 words for each row.

Table 4 Workplace issues, making decisions and solving problems and their practical application

Workplace issues	Procedures and methods for making decisions and solving problems	Practical application to improve the workplace issue
Low motivation and job satisfaction
Staff performance issues
On-the-job bullying between staff
Customer complaints due to delays