For Fair Parks, it is extremely important to reduce variability. The variability ensures that we waste substantial capacity (because of blocking and starving) in the two or three station scenarios. So, if Fair Parks has to serve 1000 patients per hour, it has to reduce variability.

As a proof try this: In the three-station case, change all the service times to equal 180 seconds. With this uniformity, it becomes possible to have a cycle time of 60 seconds. This is lower than the 65 seconds that we need.

So, you are assigned the job of reducing variability. Read this article:Frei, F. X. (2006). Breaking the trade-off between efficiency and service.Harvard business review,84(11), 92. (You can search for it on a search engine or on our library site). Provide 5 suggestions on how to reduce variability at Fair Parks based on this article. Focus on the 5*4 grid labeled "Strategies for Managing Customer Introduced Variability". Ensure that all of your suggestions specifically reflect a specific cell in that grid. And, you can only have one suggestion using one cell. [The grid has 20 cells].

Please be specific and explain in detail. For example, if you say that Fair Parks must increase the number of employees, you need to first explain why you believe Fair Parks does not have enough employees and then describe how increasing employees will reduce variability