For items a, b and c, indicate what change should be made to the response scale of each item. Item a (3 points): Ease of making Poor Fair Good Very Good Excellent appointment through our 1 2 3 4 5 website. Item b (3 points) Students receive a more advanced learning experience at the Center for Knowledge than they would at their regularly assigned schools. Disagree Strongly Disagree Do not know Agree Agree Strongly 1 2 3 4 5 Item c (3 points) I visit the fitness gym weekly Strongly disagree Disagree Agree Strongly Agree 1 2` 3