For knowledge access and knowledge application, state what the SOSC is doing in that area. Do you think they are doing well? What could they do to improve their performance for that process?

Sunbeam are the world's third oldest car company, which produced _a ny_r_n_l:_1_e_r_ 9f rather advanced streamlined cars during the course of its production run, which ended about 50 years ago. The Sunbeam marque no longer exists, and so spare parts and manuals are hard to nd for these cars. A group of amateur enthusiasts has formed the 'Sunbeam Owners Spares Club' to pool their resources and knowledge. They have hired a shed to hold all the spare parts and charged a membership fee for new members to defray costs. Members can get photocopies of technical documents or buy spare parts such as bearings and seals from the Club when they are needed. They can also chat to other members who are knowledgeable about Sunbeam cars. A serious problem they face is that the organisers of the Club are getting older and want to take a less active role in running the Club, while the newer members (despite their enthusiasm} are not as Imowledgeable about Sunbeam {what model of what car needed what part, etc}. In addition, the mechanics who worked on the cars are also getting old and retiring, so the Club organisers are very keen on making videos of them doing standard overhauls ofthe motors, gearbox, steering, brakes, and suspension with a view to making the knowledge more widely available. The Club have many photographs, and they also have schematics that have come originally from the manufacturer. All of these are in paper form, and the information about them is kept on a spreadsheet, which is maintained by the founders of the Club in rotation on their different computers. They have often had a problem working out which one is the latest version, and this has caused problems in the past. The Sunbeam Owners Spares Club want to make an inventory system that ties together the car parts, the documentation, and the videos [which are not yet made]. They also want to make the entire resulting system searchable from the Internet and link up with other enthusiast groups who are interested in the Sunbeam marque around the world. Suppose now that it is a few years later and the Sunbeam Owners Spares Club have implemented some of the initiatives they had been oonsidering. They have created several videos of the mechanics carrying out repairs and services and have an active apprenticesth program where the younger members directly learn the mechanics by assisting them. They also recorded several interviews with some ofthe ori'nal members, who shared their knowledge and reminisoenoes about Sunbeam. However, many of these interviews still haven't been transcribed, and as the older members were inclined to ramble it is not clear if the recordings contain any useful information. They have made a start on the inventory, and now maintain the spreadsheet in Google Docs so don't have any problems with versions anymore. However, many of the items in the shed remain uncatalogued. The younger members have created a Facebook group where they have contacted other Sunbeam enthusiasts. They have also used Facebook to recruit some new members with mechanical skills interested in teaming about Sunbeam