For part A, classify whether its one of the following: - Financial or Internal - Learning and Growth - Customer or Financial - Financial - Customer - Internal

A large discount store has used a balanced scorecard for several years. The store's vision is to provide customers with affordable products in a family-friendly shopping environment. The company's strategy has been to focus on reducing the wait times for customers when checking out and when asking questions on the sales floor. Performance measures for the last two years follows. orecard perspectives. A large discount store has used a balanced scorecard for several years. The store's vision is to provide customers with affordable products in a family-friendly shopping environment. The company's strategy has been to focus on reducing the wait times for customers when checking out and when asking questions on the sales floor. Performance measures for the last two years follows. orecard perspectives