For someone to listen effectively, it is important to:

Get answers

Reflect on the "gut" feeling

Observe energy level

Suspend judgment

QUESTION $15$

Haptic communication refers to:

Touching

Voice tone

Body placement

Hand and arm movement

QUESTION $16$

Simon Sinek in a TED Talk believes that good leaders achieve this status from:

A rigid, but caring upbringing

Making employees feel secure and safe

By reinventing the hierarchical organization

Because of well$-$placed praise for deserving followers